How to steal Credit Card number with a call forward: really impressive.
Here how it works:
A fraudster contacts an AT&T service rep and says he works at a pizza parlor and that the phone is having trouble. Until things get fixed, he requests that all incoming calls be forwarded to another number, which he provides.
Pizza orders are thus routed by AT&T to the fraudster’s line. When a call comes in, the fraudster pretends to take the customer’s order but says payment must be made in advance by credit card.
The unsuspecting customer gives his or her card number and expiration date, and before you can say “extra cheese,” the fraudster is ready to go on an Internet shopping spree using someone else’s money.
Once again: let’s explain to helpdesk operators the security rules!
The entire article can be found here